1.Is my credit card information secure?
Yes! We use an encryption service to process your payment. Your credit card information is hidden from us and we do not store your credit card information. We use Shopify Payments secure encryption service to process all payments.
2.What if I want to cancel my order after I already placed?
Please reach out to our customer care team for any order inquiries.
3.Can I track my package?
We will send a shipping confirmation email once your product is on its way and it will include a tracking link to track your package.
4.When will my order ship?
Orders are usually fulfilled within 1-3 days.
5.What is your return policy?
We think that you're going to love our products but in case you don't, we offer a 30-day money back guarantee on both opened and unopened bottles. Please contact our support team at SUPPORT@FEMOMETER.COM within 30 days of your received order for instructions. Our customers are responsible for paying for the shipping cost to send back returning product.
6.How long will it take to get my package?
Once shipped, USA shipments can take 2-5 business days. Due to the current situation, carriers may be delayed with their transit times.
7.What method of payment do you accept?
We currently accept all of the main credit cards - Visa, MasterCard, and Amex.